Posted: Wednesday, February 14, 2018 10:27 AM
Job Description Overview: Credit Manager is responsible for the accounts receivable function, ranging as high as twenty five million dollars per month, dispersed over an average of four thousand accounts. The position is fully integrated with all Product Divisions and Shared Services regarding credit underwriting, monitoring extension of credit, communicating with the customer base, installation of systems that are best in class, and collecting delinquent accounts. Because of the integrated nature, this position deals with a variety of credit problems and duties. Volume of input adds complexity. In this cooperative, requests for convenience credit can exceed $500,000. Many decisions can be dealt with according to standard format, however, complex issues or major decisions on individual applicants or accounts entails periodic development of new methods. The immediate priorities that you will be working on are: Turnkey Implementation of Credit Limits: · Policy and SOP’s related to Credit Limits. · Underwriting guidelines for Credit Limits. · Credit Limits installed for all active customers. · Education delivered to Agfinity Team and Customer base on Credit Limits (turnkey communication plan). Installation and implementation of a Credit Customer Relationship Management (CRM) system– utilizing Agfinity’s CRM or another suitable technology that is capable of memorializing all conversations and communications with customers. Convert 100% of credit files and recordkeeping to electronic storage, including the scanning of existing credit files that are now stored in paper form in filing cabinets. Comprehensive review and update of the Cooperative Credit Policy, SOP’s, written communications to customers, including the establishment of underwriting guidelines and credit risk reporting, and a legal review of key documents (ie credit application, spousal notice, credit denial, etc.) Position Summary: The Credit Manager is responsible for managing all aspects of the credit function and staff in a fully divisionally-integrated model, including standard operating procedures, their accountability, and unique credit and business-impacting decisions. Essential Duties: 1. Recommends and promulgates corporate-wide Credit Policy including: the establishment of standards for credit granting, development of criteria for credit limits, special terms, etc., subject to review and approval, by the CEO and Board of Directors. 2. Selects forms and creates SOP’s for use in the Credit Department. 3. Develops and maintains/updates the Cooperative’s Credit Policy and SOP Manual. Including SOP’s and documents related to customer communication when an account becomes past due. 4. Establishes thorough underwriting guidelines and communicates the same to Cooperative team members. 5. Interprets and implements approved policies and procedures to the Credit Department staff. 6. Participates in the training, orientation and ongoing growth and professional development of credit personnel. 7. Establishes systems for documenting all internal and external communications (CRM). 8. Establishes a system of reporting whereby credit risk can be assessed by the Cooperative Management Team and Board of Directors on a monthly basis. 9. Frequent travel to customer locations to establish relationships, rapport, and work through complicated credit matters. 10. Develops & maintains an immediate personal relationship with larger and problem accounts. 11. Administers and oversees crop input financing programs in collaboration with Product Division teams. 12. Represents the corporation in creditor committees. 13. Constructs special arrangements and drafts promissory notes, security agreements, UCC filings, and other appropriate documents to assist in mitigating credit risk(s). 14. Collects delinquent accounts utilizing internal and external collection resources. 15. Represents the Cooperative in small claims court, large claims court, and other collection matters. 16. Manages relationships and due diligence relative to legal counsel, outside attorneys, accountants, trade organizations, credit groups, financial institutions, etc. 17. Projects and manages bad debt expense, collection expense, and other fiscal items that must be budgeted and controlled. 18. Participates in sales and other management meetings when necessary. 19. Reviews the performance of credit personnel. Makes recommendations with regard to promotion of credit staff and salary increments to the CEO. 20. Investigates new techniques, processes and equipment for improving the Credit Department’s performance. 21. Assists CEO with establishing and maintaining the annual budget for the Credit Department. 22. Other duties as assigned. SUPERVISORY RESPONSIBLITIES Positions Supervised: Manages credit staff, and other employees as directed. Co-supervision with other managers often exists and is determined by the task. Flexibility is important. Principal Interactions: The Credit Manager is located in the Cooperative office within a standard business office environment. Because of the requirement of high accessibility, the position is subject to continuous telephone interactions/interruptions, regularly interfaces with Members, customers (both consumer and commercial), Product Division leaders, sales team, product delivery personnel, and customer service personnel. Also involved are outside contacts with bankers and credit personnel of other businesses. QUALIFICATIONS · Experience with AGRIS, Prophix desired. · Proficient to expert abilities in MS Office: Excel, Word, Outlook and PowerPoint. · Requires the ability to compile and analyze credit and financial reports. · Requires the ability to read and interpret financial statements (Income Statement, Balance Sheet, Cash Flow, and Income Tax Returns) · Prior supervision of Credit employees and ability to positively motivate direct reports strongly desired. · Ability to multitask, and change directions on the fly. · Attention to accuracy and detail oriented required. · Must be willing and able to work in a drug free work place, pass background and Motor Vehicle (MVR) check, drug screen and submit to random drug screening. EDUCATION · Bachelor's degree in accounting or business administration or equivalent. · Formal education or extensive experience with Ag Credit and sales strongly desired. EXPERIENCE · 3-5 years of progressively responsible experience. · Accredited Credit certification will be given preference. CERTIFICATES, LICENSES, & REGISTRATIONS Must possess a valid CO driver’s license and any required certifications/registrations as required by the position. LANGUAGE SKILLS · Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. · Ability to create and maintain standard operating procedures, write routine reports and correspondence – excellent writing skills are required. · Ability to communicate in an effective and non-threatening, non-defensive manner while handling collections and resolving credit issues with customers and internal management. · Ability to compile and present information to large groups, eg Board of Directors, Staff, Customer Meetings, etc. REASONING ABILITY · Must be able to communicate well with direct reports as well as CEO and Senior Leadership and the board of directors, and other employees within Coop. · Comprehensive reasoning ability including all aspects of managing Credit and general accounting required. PHYSICAL DEMANDS The physical demands described here are represented of those that must be met by an employee to successfully perform the essential functions of this job. · The ability to use the computer and 10-key, and sit at a desk for extended periods of time. · Ability to lift up to 50 lbs on rare occasions. DISCLAIMER This Job Description indicates the general nature and level of work expected. It is not designed to cover every activity, duty, or every responsibility required of the employee. Training will be provided as necessary to allow employee the tools to perform safely and as expected. Company Description Agfinity is the largest agricultural cooperative in Colorado with retail operations in five communities. As a cooperative we are distinguished from our competitors by our excellence in customer service and we consider people our greatest asset. Every day our approach is to serve others and find a world of solutions beneficial to our members, customers and our company. We are looking for values of integrity, customer focus, strong work ethic, innovation, and perseverance. If you are committed to these values send us your resume now and become part of The Cooperative Difference!
• Location: Eaton, Ft Collins
• Post ID: 52091257 fortcollins